There are several companies hiring for remote customer service jobs. As more employers understand the benefits of a remote workforce, there is an increase in demand for customer service remote jobs. Most duties performed by customer service agents can be done from a home office using the Internet to connect to communications tools. Customer service professionals serve as the first point of contact for customers. They provide information or answer questions about products or services, and handle and resolve complaints.
Concentrix has the home team advantage in business. The work at home (WAH) industry is booming and rapidly changing the business world as we know it. Concentrix wants to lead the WAH pack around the world. Concentrix’ work at home staff have been increasing service quality and lowering costs for clients since 2004. Team members with decades of remote worker expertise bring value to client programs and lead them.
Sutherland is a worldwide process transformation company with more than 60 global operation centers, over 120 clients, and 38,000 employees in 19 countries. It helps customers improve automated customer experiences by providing customer-facing services, back-office solutions, and technology-enabled services. So, if you want to help to support the world’s biggest and best companies in finding fun and new ways to interact with their customers, then join Sutherland. Become part of Sutherland’s remote family and partner with a company that invests in you. With great training, support and career growth potential, you can expand your opportunities while maintaining a healthy work-life balance from the comfort of your own home.
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SYKESHome helps people one caring interaction at a time and this includes you. If you are passionate about helping people, you can join their team as a Remote Customer Service Representative (Canada). This will allow you to answer questions and provide solutions to customers from the safety & comfort of your own home. You will shine in this role if your idea of the perfect job includes a fast-paced day full of problem-solving and connecting with customers by phone.
Amazon is the world’s largest online retailer. This company offers online and traditional books, furniture, electronics, apparel, movies, music, and multiple other products. Headquartered in Seattle, Washington, Amazon is a Fortune 100 company that employs nearly 100,000 people around the world. Amazon’s mission is to “be the Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.
Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to offer an integrated approach to lifelong well-being.
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Liveops serves more than 200 global companies with cloud contact center and customer service solutions. The company connects more than 20,000 independent call center agents with organizations around the world and processes more than 1 billion minutes of customer service interactions. They primarily serves clients in high-tech, retail, insurance, financial, and healthcare industries. Liveops has been awarded the Alfred P. Sloan Award for “Business Excellence in Workplace Flexibility.”
TTEC is a business process outsourcing company with operating offices across the globe. It seeks to combine humanity with technology to help clients provide great customer experiences, establish customer loyalty, and boost business growth. TTEC has nearly 20,000 home-based associates worldwide.
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